Obviously, the last thing we want any of our customers to
do is cancel one of their accounts with us because of anything we did or did not do. If you've come to this page because you are
still looking for a resolution to a problem or question, we have
our support team that is at your disposal: support@totalwebhq.com
Canceling
Your Web Hosting Account or Teamspeak Server
Backup
Your Information and Retrieve Your Email First!
Be sure you have backups of all your account information before
you issue your cancellation request. We are not responsible for
any of your account information after you notify us to cancel your
account. This information includes but is not limited to your Web
site and any email left on your account.
Totalwebhq offers an amazing 30 day moneyback guarantee to all of our customers. We are dedicated to making our customers happy. If you aren't happy within the first 30 days of your service, we will fully refund your money, no questions asked.
Our live support will allow you to speak to a staff member regarding any sales, support, billing, and abuse questions.