Totalwebhq.com - Privacy Statement

TOTALWEBHQ PRIVACY STATEMENT :

Totalwebhq Privacy Statement

We want to assure you that Totalwebhq is dedicated to protecting your privacy online. If you have questions or concerns regarding this statement, you should first contact us by email at our sales department.

Totalwebhq is committed to respecting and protecting the privacy of visitors to our Web sites as well as the privacy of our actual customers.

For visitors, we've structured our Web sites so that, in general, you can visit us on the Web without identifying yourself or revealing any personal information.

For prospective and existing customers and partners, once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your relationship with Totalwebhq.

Visitors to Our Web Site

What information do we collect?

When you visit our Web site, our Web server collects basic user information about you that includes your ISP's domain, the time you accessed our Web site, and the pages from within our Web site that you visit and is not personally identifiable information except as needed to prevent fraud or abuse of the system.

We may at times also use cookies, which are small pieces of information that a Web site can store in a designated file on your computer. Cookies allow a Web application to respond to you as an individual. By gathering and remembering information about your preferences, the Web application can tailor its operation to your needs, likes, and dislikes. Most web browsers allow you to control this use of cookies. Please take a look at your particular browser for instructions on this function.

Our Web site allows for a chat function. Chat functions allow you to participate in “live” online conversations with us on our Web site. Although the transcripts from the chats may be stored internally on in-house servers for our records only, we collect no personally identifiable information about you when you participate unless you choose to provide that information to us.

How do we use this information?

The basic user information collected is used to help us analyze Web traffic, improve the content of our Web site and improve your experience on our Web site.

The information we collect includes the products and costs of items that visitors purchase and the pages visited. This information helps us learn things like what pages are most attractive to our visitors, which of our products most interest our customers, and what kinds of offers our customers like to see. We control how that data may and may not be used.

Our Web site provides links to other Web sites, sites that may be maintained by companies that are not affiliates of ours. We are not responsible for the privacy practices or the content of such Web sites and we encourage you to use caution. In particular, we recommend that you view the privacy policy posted on each site to confirm the sites policies are acceptable to you. This privacy statement applies solely to information collected by this site.

Totalwebhq Customers

What information do we collect?

When you sign up for Totalwebhq's services, you provide us with both contact and payment information. Contact information typically includes your name, address, phone number, and email address. Payment information typically includes your credit card information, or other billing information.

While you are a Totalwebhq customer, we manage information with regard to your account status, choice of services, and customer logs. In addition, we may store customers' electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

How do we use this information?

We use the contact information you provide us to establish our service for you. We use payment information for payment processing purposes only. We create and maintain other information such as customer account status, choice of services, and customer logs in the normal course of providing service.

Totalwebhq may share customer information with selected partners/third parties, for example, to provide you with information about products which might be of interest to you or to enable you to take advantage of special partner programs. Totalwebhq may also use customer information to provide customers with system information or information about new or upgraded products if you have chosen to receive such offers. By ordering services from Totalwebhq, each visitor constitutes consent to use the information for purposes stated in this privacy statement.

Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law, if we have a good-faith belief that such action is necessary and required to comply with a current judicial proceeding, a court order or legal process served on Totalwebhq.

Maintenance of Information

The information provided to Totalwebhq is saved indefinitely and may be stored on one or more databases directly or indirectly maintained by Totalwebhq. Totalwebhq employs industry standard security measures to protect the confidentiality of the information.

While we cannot guarantee that loss, misuse or alteration to data will not occur; we make every effort to prevent such occurrences. Any other particularly sensitive information, such as credit card numbers collected for commercial transactions, is encrypted prior to transmission by you to Totalwebhq.

Your Responsibility

You are responsible for the security of the login information, such as usernames and passwords, which give you access to your private information maintained by Totalwebhq. Make sure you keep login information in a safe place and do not share it with others.

Note that key-loggers, viruses, or other surveillance devices can intercept login information on the computers from which you access our Services, so you should take precautions regarding such devices, especially from public computers. In addition, you should always log out from any relevant Services when you are not actively using them.

Questions

If you have questions or concerns regarding this statement, contact us by email at our sales department.